Terms & Conditions

Thank you for visiting the Whit & Wick website.

In order to operate efficiently, we need to have terms and conditions relating to the use of this website.
By using this this website you are acknowledging that you have read, understand and agree to be bound by these terms and conditions.
From time to time we may modify our terms and conditions to which the content and services available are subject so we ask that you continually review when visiting our website.
Acceptance of these terms and conditions does not affect your statutory rights, except so far as legitimately excluded.


All rights, including copyright, in this website are owned by Whit & Wick. Any use of this website or its contents, including copying or storing it in whole or part, other than for your own personal use is prohibited without our permission.


All products are subject to availability. We will inform you as soon as possible if any items you have ordered are not available.
Acknowledgement and acceptance of your order
We will notify you by email as soon as possible to acknowledge receipt of your order. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this.
A contract between you and Whit & Wick will come into existence when we notify you by email that your order has been confirmed and is being dispatched.
If we are unable to supply a particular item or there is a delay in supplying an item for any reason beyond our reasonable control (including but not limited to an item being out of stock, us identifying a product or pricing error or if we are unable to obtain authorisation for your payment) we will not be liable to you.
You will be deemed to have accepted the order unless you notify us upon receipt that the order is incorrect or if you otherwise exercise your cancellation right set out below.
We shall be pleased to assist if you have any queries or require any information regarding your order. Please email us at hello@whitandwick.com

You can pay by Mastercard, Visa, Switch, Delta, Electron, Solo, or Maestro card.
Payment for each order will be taken from your debit/credit card at the point at which the order is confirmed.
Under the distance selling regulations you have the legal right to cancel your order within seven working days from the date of receipt of the goods if you send us a notice of cancellation in writing and return the goods to us in their original, unopened and unused condition. For further details of how to return merchandise please see our returns policy. Where goods are delivered to a third party you may exercise your right to cancel if you are able to return the merchandise to us. You can submit your cancellation notice by email to our customer services department in writing to:
Customer Services
Wobbly Pins Limited, 1 Lakeshore Crescent, Whitwick, Leicester, LE67 5BZ or via email to hello@whitandwick.com

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